Is there something on your mind?
What benefits do I receive as a Breeder Pro-Team member?
How do I order kitten and puppy kits and when will they arrive?
How do I use my credits for purchases?
What is Subscribe & Save?
How do I change or add to my current Subscribe & Save order?
Am I locked into Subscribe & Save?
Can I return an order if I’m not happy with it?
Do you ship to PO boxes or Locked Bags?
Do you deliver to Parcel Lockers?
Can I use multiple coupons for one purchase?
How do I redeem a discount code?
How do I cancel or change an order?
I’m trying to log in to my account and it’s not working.
How can I reset my password?
Where can I view my orders or update my account information?
How do I get in touch if I need help?
I don't see my favourite product on your site. Can I request a product?
Where are ADVANCE™ Products made?
What sample is needed for the ADVANCE™ Mixed Breed Identification DNA Test?
Why does the ADVANCE™ Mixed Breed Identification DNA Test require a blood sample? Can we not use a cheek swab?
How long will it take to get results back?
Still need help?