Only one discount can be applied per order at checkout.

At checkout, look for the discount code field (usually near the order summary). Enter your code, click apply and the pricing will adjust to reflect the discount code. You can then complete your purchase.

Once an order is placed it cannot be edited directly - but if you need to make a change, please call us on 1800 640 111 or use the Contact Us form.

Please note that we will do our best to accommodate any changes after an order has been placed, but cannot always guarantee that we will be able to as our warehouse aims to ship by the next business day.

We offer a range of flexible payments options to make checkout as easy as possible - including Visa, Mastercard, Apple Pay, Google Pay and Shop Pay.

Not every pet takes to a new food straight away - and we want to make it right. If you're unhappy with an item you've purchased from us or have an issue with your delivery, contact our Consumer Care team via the Contact Us form or call 1800 640 111. Please include your order number, a description of the issue and any supporting images.

Note: Credits or and refunds require prior contact with our Consumer Care team.