Our Consumer Care team is always happy to help with any queries, questions or concerns you may have. You can reach them via the Contact Us form, call 1800 640 111, or email contact@aup.mars.com.

We always love hearing the suggestions of our customers, especially as we expand into the future. If the product you're after is not on our site, please contact us via the Contact Us form and let us know of any awesome products you would like us to stock.

ADVANCE™ dry dog and cat food is proudly made in the Central Tablelands region in Bathurst, NSW and ADVANCE™ wet dog and cat food are made in our regional Victoria factory in Wodonga, VIC.

All ADVANCE™ packaging is recyclable - and each pack has clear instructions on the best way to recycle it based on its materials.